When Can I Expect a Response?

Your inquiry will usually get an answer within 1 business day, in the order received.

Some tickets may take longer to resolve depending on the nature of your request and/or ticket volume, or both. Please help us help you by providing your full name, registered email, and as many details as possible with your request. This will dramatically improve our response time.

Note: Inquiries containing expletives, profanity or those deemed excessively rude will be deleted without a response. We are here to help, not be abused. Regardless of your issue there is no reason to be rude.

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